"Over the past 25 years, the EFQM has also guided many organisations, from both the public and private sectors, to improve productivity and efficiency and to develop their human capital. I am grateful to EFQM for its excellent work, supporting the European strategy for growth and jobs."
José Manuel Barroso, President, European Commission (2004-2014)
Introduced by forewords of two Presidents of the European Commission as well as the EFQM Board, this publication gathers a broad spectrum of testimonies from organisations at different stages of their excellence journey. We hope they will inspire you in your quest for sustainable excellence.
Now available for free on the ibookstore. Experience this interactive new way of reading!
OVER 30 SUCCESS STORIES...
ADDING VALUE FOR CUSTOMERS
CREATING A SUSTAINABLE FUTURE
DEVELOPING ORGANISATIONAL CAPABILITY
HARNESSING CREATIVITY & INNOVATION
LEADING WITH VISION, INSPIRATION & INTEGRITY
MANAGING WITH AGILITY
SUCCEEDING THROUGH THE TALENT OF PEOPLE
SUSTAINING OUTSTANDING RESULTS